Privacy Policy - Voltaik AI
voltaikai Back to site
Legal

Privacy Policy

Effective Date: August 28, 2026

Voltaik AI ("we," "us," or "our") is committed to protecting the privacy and security of the information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with our AI-driven systems.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to an individual ("Personal Information").

A. Information Provided by Clients

  • Contact Information: Name, email address, phone number, and business details.
  • Payment Information: Billing details for service processing (processed through secure third-party providers).

B. Information Collected from Leads (Consumers)

  • Contact Details: Name, address, phone number, and email.
  • Solar Profile: Homeownership status, average monthly utility bills, and roof suitability for solar installation.
  • Communication Records: Recordings and transcripts of interactions with our AI Receptionist and Appointment Setter.

C. Automatically Collected Information

  • Usage Data: IP address, browser type, and interactions with our digital advertisements.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Lead Generation: Creating and managing AI-generated UGC ads on platforms like Meta (Facebook/Instagram).
  • Qualification: Using AI systems to re-qualify and double-qualify leads for solar businesses.
  • Appointment Setting: Facilitating "sits" (appointments) between qualified leads and our solar business clients.
  • Service Improvement: Training and refining our AI models to enhance accuracy and performance.

3. TCPA and Communication Consent

Voltaik AI strictly adheres to the Telephone Consumer Protection Act (TCPA).

  • Express Consent: We only initiate outbound contact (calls or texts) via our AI systems to individuals who have provided prior express written consent.
  • One-to-One Consent: In accordance with the latest FCC regulations, we ensure that consent is obtained specifically for the intended solar provider or Voltaik AI as the lead generator.
  • Opt-Out: Recipients can opt-out of communications at any time by following the instructions provided (e.g., replying "STOP").

4. Sharing Your Information

We share information only in the following circumstances:

  • With Solar Clients: We transfer qualified lead data to our solar business clients to facilitate the scheduled "sits."
  • Service Providers: We may share data with third-party vendors who assist in hosting, analytics, and payment processing.
  • Legal Compliance: We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or destruction.

6. Your Rights (CCPA/GDPR)

Depending on your location, you may have the following rights:

  • Access: The right to request copies of your personal data.
  • Correction: The right to request that we correct inaccurate information.
  • Deletion: The right to request that we erase your personal data under certain conditions.
  • Opt-Out of Sale/Sharing: We do not "sell" personal information in the traditional sense, but we do transfer lead data to clients as part of our core service. You may exercise your right to opt-out where applicable.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the latest revision.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].